This article focuses on training your organisation to have the right tools to do the job. I will discuss three important points on why managers and supervisors need to be equipped with the right tools to deal with problems in the production space.
Providing the right tools allows problems to be resolved quickly and correctly.
When your business is faced with operational or production problems, your team, especially managers and supervisors, need to be equipped with the right tools. Having to rely on senior leaders within the organisation to solve every single problem becomes difficult and painstaking.
To resolve this, companies must ensure that managers have the right tools to break down the problem, understand root causes and look at solutions in a systematic way.
It’s difficult to eat a whole cow, but if its cut into small pieces, it can easily be digested.
Lean methodology provides two excellent tools. A root cause analysis coupled with a value stream map allows you to break down the problem and understand what is driving this undesired output.
Tools get continuously used and mastered
If you have provided the right tools for the job, the management team will begin to use them repeatedly. This builds confidence in the tools. The more they use them the more ingrained they become and vice versa. Subsequently, the rest of the organisation gains confidence in the managers’ ability. Perfected tools become the norm in companies and get further introduced to joiners or employees taking up new positions.
A simple example is the use of lean tools in big companies like Toyota, GE, Motorola etc. Streamlining the production process using Work Levelling or Heijunka, allows the production to meet demand while reducing waste.
Today, many companies have mastered these tools, making training a basic requirement for majority of roles.
Adaption of tools for various jobs
Once the tools are mastered, it is now possible to understand both the real advantages and disadvantages of each tool. When challenged with different problems, the management team can now see when and where to adapt the various tools. Problems now have a flow chart to which they can be resolved: understand the problem, eliminate the root cause and finally implement ways to sustain the solution.
Today, lean tools are implemented across different industries. For example the health sector has taken on lean tools to improve patient treatment time and reduce health costs.
Training and workshops in Lean and Six Sigma tools are valuable tools to provide your organisation to resolve production problems. Whether you are facing stock outs, revenue loss, high inventory or even bottlenecks in your supply chain, lean tools can break down and resolve problems. Investing in coaching sessions, training and workshops will over time reap rewards and allow senior leaders like CEOs and Managing Directors to focus on more important issues.
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