Order tracking system

Summary of the project

What was the challenge the client was facing?

1. Rapid expansion of the company reduced transparency of the firm on orders and order completion.

What was the approach that was used?

1. We first created the overall value stream map for the business.
2. Created a system for the shop floor to track orders using boards and software.
3. Improved the layout and overall process of the production facility.
4. Carried out process mapping to understand bottlenecks.

What were the outcomes that were delivered?

1. Better order tracking and customer service.
2. Better layout of the factory and stores improved productivity and cycle time.